Sosialisasi Pelayanan Publik di Desa Mekarjaya Kecamatan Cimarga dalam Penyaluran Bantuan Program Keluarga Harapan (PKH)
Keywords:
Aid Distribution, Public Service, SocialisationAbstract
This service aims to evaluate the effectiveness of public service socialisation in the distribution of Family Hope Program (PKH) assistance in Mekarjaya Village, Cimarga District. PKH is a conditional social assistance programme that aims to improve the standard of living of poor and vulnerable families. The research method used is a descriptive method with a qualitative approach. Data were obtained through in-depth interviews, participatory observation, and documentation. The results showed that the socialisation conducted by the village government together with PKH Facilitators has gone well, although there are still some obstacles such as limited human resources and a lack of community understanding of the mechanism and objectives of PKH. Active community participation in socialisation is very important to ensure that the distribution of assistance is right on target and to minimise errors in the administrative process. In conclusion, the socialisation of public services in Mekarjaya Village in the distribution of PKH assistance is quite effective, but there is a need for improvement in terms of community understanding and strengthening the capacity of PKH facilitators. Recommendations include increasing the frequency of socialisation, additional training for PKH facilitators, and using more diverse media to convey information to the community.
Downloads
References
Agus, S., Purwanto, Sumartono, & M.Makmur. (2013). Implementasi kebijakan program keluarga harapan (PKH) Dalam Memutuskan Rantai Kemiskinan. Wacana, 16(2), 79–96. ejournal.ip.fisip-unmul.ac.id
Ayu, K., Sutomo, & Azhari, K. (2020). Implementasi Program Keluarga Harapan (PKH) Di Desa Pancakarya Kecamatan Ajung Kabupaten Jember. Jurnal Politik Dan Sosial Kemasyarakatan, 14(1), 1–16. https://jurnal.unej.ac.id/index.php/JEK
Baiq Dewi Kamariani, Nur Fitri Eka Asbarini, Asrifia Ridwan, & Abdul Chalel Rahman. (2024). Efektivitas Program Keluarga Harapan (PKH) Dalam Meningkatkan Kesejahteraan Masyarakat. Journal of Administrative and Social Science, 5(1), 205–219. https://doi.org/10.55606/jass.v5i1.929
Dedy Utomo, Abdul Hakim, H. R. (2020). PELAKSANAAN PROGRAM KELUARGA HARAPAN DALAM MENINGKATKAN KUALITAS HIDUP RUMAH TANGGA MISKIN (Studi pada Unit Pelaksana Program Keluarga Harapan Kecamatan. Administrasi Publik (JAP), 2(1), 29–34.
Hia, E. N., Siagian, M., & Achmad, N. (2021). Implementasi Family Development Session Program Keluarga Harapan. Perspektif, 10(1), 128–139. https://doi.org/10.31289/perspektif.v10i1.4146
Ibrahim, N. R. M. S. M. W. (2023). Pelaksanaan PKH Sebagai Upaya Penanggulangan Kemiskinan di Kelurahan Wongkaditi Timur Kecamatan Kota Utara Kota Gorontalo. Jurnal Ilmiah Mahasiswa Pendidikan Sejarah, 8(4), 1–23.
Juliani, R., Aneta, Y., & Tui, F. P. D. (2023). Efektivitas Program Keluarga Harapan (PHK) Dalam Penanggulangan Kemiskinan di Desa Dulupi. Ilmiah Multidisiplin, 2(8), 3373–3382.
Londah, A. A., Tampi, G. B., & Londa, V. Y. (2018). Implementasi Program Keluarga Harapan Di Kecamatan Pasan Kabupaten Minahasa Tenggara. Journal of Chemical Information and Modeling, 1689–1699.
Mahmud, F., Mustari, N., & Haq, N. (2020). Implementasi Kebijakan Program Keluarga Harapan (Pkh) Di Kabupaten Enrekang. Kolaborasi : Jurnal Administrasi Publik, 6(1), 17–33. https://doi.org/10.26618/kjap.v6i1.3396
Munandar, H., Arifin, H. M. Z., & Zulfiani, D. (2019). Peranan Tenaga Pendamping Sosial Dalam Pelaksanaan Program. Ejournal Administrasi Negara, 7(4), 9452–9465.
Najidah, N., & Lestari, H. (2019). Efektivitas Program Keluarga Harapan (Pkh) Di Kelurahan Rowosari Kecamatan Tembalang Kota Semarang. Journal of Public Policy and Management Review, 8(2), 69–87.
Pratama, F. F., & Chandra, D. (2022). Dampak Strategis Upaya Penanggulangan Kemiskinan Masyarakat Perkotaan pada Masa Pandemi COVID-19 melalui Program PKH di Kota Tasikmalaya. Jurnal Ilmiah Ilmu Sosial, 8(1), 63–76. https://doi.org/10.23887/jiis.v8i1.41238
Rahmah Muin, R. (2020). Efektivitas Program Keluarga Harapan ( PKH ) Terhadap Penerima Bantuan di. J-ALIF Jurnal Penelitian Hukum Ekonomi Syariah Dan Sosial Budaya Islam, 5(2), 130–147.
Rohayatin, T., Warsito, T., Pribadi, U., Nurmandi, A., Kumorotmo, W., & -, S. (2018). Faktor Penyebab Belum Optimalnya Kualitas Penyelenggaraan Pelayanan Publik Dalam Birokrasi Pemerintahan. Jurnal Caraka Prabu, 1(01), 22–36. https://doi.org/10.36859/jcp.v1i01.50
Sitorus, G. K., Rares, J. J., & Plangiten, N. N. (2020). Pengaruh Implementasi Program Keluarga Harapan Terhadap Kesejahteraan Masyarakat Di Kelurahan Kinilow Kecamatan Tomohon Utara Kota Tomohon. Jurnal Administrasi Publik, 6(91), 72–79.
Tri Yunarni, B. R., Mintasrihardi, M., & Setiawati, Y. (2019). Efektivitas Program Keluarga Harapan (PKH) Dalam Mengurangi Angka Kemiskinan (Studi: Desa Daha Kecamatan Hu’u Kabupaten Dompu). JIAP (Jurnal Ilmu Administrasi Publik), 7(2), 193. https://doi.org/10.31764/jiap.v7i2.1276
Downloads
Published
Issue
Section
License
Copyright (c) 2024 ELI APUD SAEPUDIN, Luis Fiska Rahayu, Ita Rosita Wahyiah (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.